Contact Us
Questions about sizing, an order, or bulk supply — we answer within one business day.
Get in touch
Email: [EMAIL] Phone / WhatsApp: [PHONE] Hours: [e.g. Monday–Saturday, 10:00am–6:00pm IST]
For anything about an existing order, include your order number — it makes this much faster.
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What to contact us about, and where
| I want to… | Do this |
|---|---|
| Know which size to buy | Email or WhatsApp us your height — fastest answer you'll get |
| Track an order | Use the link in your dispatch SMS, or email us your order number |
| Return or exchange something | Email [EMAIL] within 7 days of delivery — see the Return Policy |
| Report a damaged parcel | Email us the same day with photos of the packaging and product |
| Order for a club, school or academy | Email [EMAIL] with quantities — we quote bulk pricing |
| Raise a complaint that wasn't resolved | Contact our Grievance Officer, below |
Visit us
[FULL STORE ADDRESS, if you have a physical location] [HOURS]
[If you have a shop, say "Come and handle the bats before you buy." It is a real advantage over every online-only seller and worth saying out loud.]
Seller information
[BUSINESS LEGAL NAME] [Entity type — e.g. Sole Proprietorship / Private Limited Company] Registered address: [FULL ADDRESS WITH PINCODE] GSTIN: [GSTIN] [CIN: [CIN] — companies only]
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:
[NAME] [DESIGNATION] [BUSINESS LEGAL NAME] [FULL ADDRESS] Email: [GRIEVANCE EMAIL] Phone: [PHONE]
Complaints are acknowledged within 48 hours and resolved within one month of receipt.